What Information We Hold and Why
When you open an account, we collect the details you provide at registration — your name, contact number, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. Each time you make a deposit or request a withdrawal, a transaction record is created
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and tied to your account wallet. We also collect device and session data — your IP address, browser type, and the pages you visit — to keep your account secure and to detect unusual activity. We do not sell this data to third parties. Payment data
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flowing through JazzCash, Easypaisa, and Raast is handled in line with those providers' own security standards, and we store only the reference details needed to reconcile your account. If you contact our support team, the conversation is logged so we can follow up accurately. You can
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request a copy of everything we hold on your account at any time by writing to our privacy contact address. Where local law in Pakistan requires us to retain certain records, we keep them for that period and no longer. Any data we hold beyond operational
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necessity is deleted on a rolling schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.